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Financial Planning

Expectations

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Expectations

What to Expect from ACM Wealth Management

  • Ongoing monitoring and regular in-person reviews of your financial plans, accounts, investments, and insurance policies.
  • Have your calls and emails returned within one business day (or sooner if the matter is time sensitive).
  • Receive accurate and timely statements of your account, including details related to every transaction.
  • Have complicated financial concepts explained in simple English.
  • Have any error acknowledged and corrected without delay.
  • Full disclosure of every commission or fee related to every transaction.
  • Never receive a recommendation that has not been thoroughly investigated in advance.
  • Be treated with the utmost respect and integrity at all times.
  • Receive honest advice and feedback even if it’s hard to hear.
  • More than just a business relationship; a genuine personal relationship that takes your circumstances, values and goals into consideration at all times.
  • Trust that your financial advisor is knowledgeable, registered, and up-to-speed with important developments that have the potential to impact you.
  • Be fully informed about all strategic decisions regarding your accounts before any change is made.
  • Have your privacy carefully guarded, and to never have your personal information shared with someone who is not entitled to it.

What ACM Wealth Management Expect from their Clients

  • Fully disclose accurate information about your financial status and investment objectives, including goals, risk tolerance and other pertinent details.
  • Ask any questions you have about recommendations we make.
  • Ensure you understand and are comfortable with all strategies, investments, risks, costs and fees associated with your accounts.
  • Immediately notify us of any changes in your financial situation, and of major life-events such as divorce, loss of a loved one, loss of a job, or other significant occurrence.
  • Be honest with your advisor about any accounts or investments you have with another firm, or that you personally manage.
  • Read all sales literature and prospectuses provided to you.
  • Keep yourself informed about important financial issues and discuss these with your advisor.
  • Let us know if we fail to meet your expectations in any way, or if you don’t understand or agree with any actions we take.

 

Advice & Planning

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